Get In Touch: 519-585-1264
|
office@stemerdink.ca
Stemerdink logo

Frequently
Asked

Have questions about our services? We've got you covered! Browse through our Frequently Asked Questions to find quick and helpful answers to common inquiries. From project timelines and pricing to maintenance tips and more, we're here to provide the information you need to make informed decisions and enjoy a seamless experience with Stemerdink Services.

Q: What are your rates?

A: At Stemerdink Services, we offer a straightforward pricing structure to ensure transparency and ease. Our service call fee is $154, and for any additional work requested, we charge a rate of $95 per hour.

Q: What types of payment do you accept?

A: We accept Mastercard, VISA, e-transfer, and cheque.

Q: Do you offer warranties on your work?

A: We provide a one-year warranty on all products that we supply, ensuring your peace of mind with our workmanship. Please note that warranties do not apply to products provided by customers.

Q: How long does it take to hear a response?

A: It takes 24 to 48 hours to hear a response from our team.

Q: Do you provide emergency services?

A: If you encounter an emergency outside our regular hours, please call our office and leave a voicemail with your name, phone number, and a brief description of the situation. We monitor messages 24/7 and will get back to you as quickly as possible.

Q: Can you handle both residential and commercial projects?

A: Stemerdink Services proudly supports both residential and commercial projects. Feel free to share your project details with us, and we’ll be happy to discuss how we can assist you.

Q: Do you offer free estimates or quotes?

A: Yes! Please call our office or submit a request form via the ‘Book An Appointment’ tab on our website.

Q: Are your electricians licensed and insured?

A: Yes, all of our electricians are fully licensed and insured. We adhere to all local and national regulations to ensure the highest standards of safety and professionalism in our work.

Q: What should I look for in an electrician?

A: When choosing an electrician, consider their licensing, experience, reputation, and customer reviews. Ensure they provide clear, written estimates and have proper insurance. We pride ourselves on our professionalism and transparency, so feel free to ask us any questions you may have.

Q: How much will my electrical project cost?

A: he cost of your project will depend on various factors, including the scope of work, materials required, and complexity of the job. We offer free estimates and will provide a detailed quote before starting any work. Contact us for a personalized assessment.